It’s Puck!
Where to start… I’ve been traveling. We headed to Italy to visit my daughter. Absolutely amazing trip, but of course had to deal with the hassle of pet care while I was away. Cali to a friend, and a pet sitter to the house.
I still love my Catlink automatic litter boxes, but learning to live with them is definitely a learning experience, traveling definitely added to the learning curve.
A friend took Cali for me, so that was easy. I prep her food in individual containers to make it super easy, no measuring! Just add a little water and Cali is fed.
The rest of the crew, Hector, cats, and dragon, stayed home to be checked on daily by a pet sitter. As usual, very detailed instructions were left, but I hadn’t traveled since we got the new automatic litter boxes. I figured it would be super easy! I taught the pet sitter how to change the bags in the bottom every few days and I figured all was good. I even left extra litter in case the boxes ran low. Unfortunately, I didn’t think about power outages because we have a generator, but there are still short power outages as the electricity goes out and the generator comes on.
The problem is that the new litter boxes are pretty picky about the power supply, and with the power flickers we had from a storm, the litter box goes went into some kind of LaLa land and didn’t auto clean.
Well, we came back from being away and found both of the automatic litter boxes had not been cleaning themselves. The poor cats clearly tried to use the dirty boxes, but picked our living room as their new “Box” when they couldn’t stand the mess anymore. They made a lovely poop circle all around the living room rug. Thankfully, they mostly peed in the boxes, but there were a couple of spots that I’m still trying to remove the smell.
I had to figure out why the boxes weren’t automatically cleaning anymore, and customer service at CatLink was excellent. I used their chat feature in the CatLink App and someone helped me right away. They emailed me directions on recalibrating the boxes which took a couple of tries, but now they are working perfectly again.
Lesson learned. We bought battery back-ups for both litter boxes to help eliminate the power flickers. I’ll also leave better notes for the pet sitter about checking and cleaning the “automatic” boxes if necessary.
